Customer Success Analyst, Software, Cyber Security

This job does not exist anymore.

Try running a new search or browse our vacancies.

Or fill in the form below to receive job alerts.

2020-02-05 13:17:111970-01-01 NDK InfoSec
Location Kent
Area Kent, England Kent England Kent
Sector Computer SoftwareManaged Service ProvidersCyber Security Information Security Consultancy Technology
Salary £30k
Start Date
Advertiser remoteapi
Telephone 02036939822
Job Ref csa
Job Views 231
Customer Success Analyst, Software, Cyber Security
A cyber security software company with a global presence are looking for a Customer Success Analyst to be responsible for managing and developing positive relationships with their global customer base.
Apply NOW
This is a fantastic opportunity for a customer-centric IT Support Analyst or Customer Service Analyst within the software sector to join a global cyber security software company as they continue to grow on a global scale.
Key Responsibilities
  • Assist new and existing customers with the adoption of software products
  • Deliver high levels of customer satisfaction to ensure software products are utilised to their full potential
  • Work with customers to manage and solve functional/technical issues
  • Develop case studies and insight for future product development
  • Identify new business opportunities
Required Skills and Qualifications
  • Exceptional communication skills with a “can do” attitude.
  • Problem solving skills
  • Excellent customer service skills
  • Strong attention to detail
  • A background in Technical Support or Customer Software support would be desirable
  • Experience or interest in Cyber Security or Data Security would be desirable
Sign in
Similar Jobs
  • VP Information Security Officer, New York
    England, London
    Banking & Finance

    NDK Infosec are working with a well-established German Bank based in New York to recruit for a new VP Information Security Officer. The VP Information Security Officer will be own information security across the United States and the United Kingdom and be the main point of contact for reviews, audit...
  • Senior Recruitment Consultant, Cyber Security, Tunbridge Wells,
    England, London
    Cyber Security
    Competitive plus commission

    Would you like to be fully cross-trained and become a successful Cyber Security Recruitment Professional? Better still, would you like to recruit into top branded companies that have chosen NDK as their Cyber Security Specialist provider?
    We are looking for an experienced Senior Recruitment C...
  • Senior SOC Analyst
    England, Somerset
    Cyber Security
    £70k plus benefits and bonus

    SOC Analyst, incident response, forensics, SIEM, AV, IDS/IPS

    NDK InfoSec are working with one of the worlds leading insurance organisations to recruit a SOC Analyst, based in Bournemouth. This SOC Analyst is a brand new position in the Cyber Security team as part of the growth that th...
Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionUsed to track your user session on our website.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google AnalyticsGoogle Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.

More Details