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Pre-Sales Engineer, Technical Support, Cyber Security Software

2020-02-05 13:18:272020-03-03 NDK InfoSec
Location Kent
Area Kent, England Kent
Sector Computer SoftwareManaged Service ProvidersTechnologySalesCyber Security Information Security
Salary £30k
Start Date
Advertiser remoteapi
Telephone 02036 939 822
Job Ref presaleskent
Job Views 169
Description
Pre-Sales Engineer, Technical Support, Cyber Security Software
A cyber security software company with a global presence have a fantastic opportunity for a communicative IT Support Analyst or Technical Support Analyst to break into Pre Sales Engineer role which will give you the opportunity to work directly with clients in the presentation & implementation of cutting edge cyber security solutions. 
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This is a fantastic opportunity to move away from a conventional IT Support or Technical Support role and help continue to grow the client base for a cutting-edge Cyber Security software house that offer travel options to the USA plus generous commission opportunities.
Key Responsibilities
  • Delivering technical demonstrations & presentations to a variety of new/existing customers.
  • Work with customers to manage and solve technical issues.
  • Creation of technical documents and user guides
  • Act as the technical liaison between sales and product development teams.
Required Skills and Qualifications
  • Exceptional communication skills with a “can do” attitude.
  • A background in support or administration of products such as Microsoft Windows Server Platform preferred including Active Directory, Exchange, SharePoint, SQL Server, Office 365 and Cloud would be nice to have.  
  • Any pre-sales experience would be great to have but full training would be provided.
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